Andréa van der Meel4 minWhy your retail staff are the biggest unrealised asset in your businessWhen so much emphasis in retail is given to improving the customer experience, why aren’t we doing more to transform the staff experience?
Andréa van der Meel5 min4 ways retail brands can increase staff engagementEngaged staff equal happy staff. And happy staff equal happy customers. So what can retail brands do to engage their frontline employees?